I have worked in interactive design for nearly 9 years now, which means that it was last century when I started out doing web design. Internet years are a lot like dog years, there’s maybe 7 internet years in every calendar year. So I calculate I have been working at the coal-face for 63 internet years now.
Well what conclusions to draw? Mmmmmm lots, and here is not the time for a reverie or a ‘back in the day’ load of nostalgic bullshit, because let’s face it, it weren’t back in the day, it was only 9 years ago and the internet is an infinitely more interesting landscape now than it used to be.
In reality the dot com bubble had already burst by the time I was flexing my wacom pen and FLASH was all bright eyed and bushy tailed. Full of animated 3-d logo promise. The publications TWEEN SCENE and TRACE BITMAP MONTHLY were popular round my house. Possibly out of print now.
So this is my current headspace on ‘web design’ or ‘interactive design’ or ‘interaction design’ or ‘digital’ or ‘new media’ or whatever name you want to call it. Mostly it’s just online communication we are talking about here, prosaic as that may seem and of course this is only from my point of view.
I think Josh Davis once said that web designers were the new rock stars. Ahhhh those halcyon (read deluded) days of promise and excitement… but that was before THE FEAR. Now web standards and best practise (which were things we desperately needed to underpin the work we made) sadly become the work we’ve made. What I FEAR stalks me now. What I LOVE is fading.
1 - FEAR OF the words ‘end user’.
What are they at the end of? Their tether probably if the people who design for them think of them as users. As industries grow up and become professional, certain terminologies pass into acceptable usage which does not necessarily make them right or useful.
LOVE OF ‘people’ and ‘audiences’ and not imaging everyone who is on the internet is ‘using’ it. The concepts of using and consuming have become so powerful we reduce everyone to pure demographics. For fear of sounding a bit right on… whatever happened to ‘people’?
2 - FEAR OF ‘information content’.
We have been consistently lectured on the importance of information on the web, ease of finding it, ease of reading it, best way to lay it out, best way to write it, most concise way of editing it, best way to make it usable on the web, best way to navigate through it. STOP! PLEASE, my head hurts.
I believe the information content that exists on the internet is a lot like an iceberg, two thirds of it is below the water level, it is NEVER seen or read. And you know why that is? Not because the designer did it wrong or the best practice content layout manual had been burnt by the cleaner but because THERE IS TOO MUCH INFORMATION OUT THERE! THERE IS TOO MUCH CONTENT (the irony of me writing lengthy prose here is not lost on me so please don’t pull me up on it). All this information cannot be made sense of by us, it becomes overwhelming, we can’t process it. Let’s not base all our communication on information, that’s just a part of it. Information is literally only a slice of the online pie, there’s other stuff too, let’s not go ffffffing crazy on information. If you’re really mad for lots of useless information, get a copy of the Guinness Book of World Records.
LOVE OF ‘illustration’. No not the pictures silly, but the idea of illustrating something. Let’s illustrate ideas and bring them to life not get lost in presenting more information than the world can ever hope to see. More signal, less noise.
3 - FEAR OF big fonts.
I’m in a Gullivers Travels version of the web, I swear fonts are getting bigger and more rounded at every turn. Our collective stupidity is mirrored surely by the craft of our handwriting. When the monks made the Lindisfarne Gospel, do you think somebody stood over them and said “that illustrated letter is illegible and your calligraphic script will have to be turned into Helvetica rounded 12 points at least, possibly 13, because we like to patronise everyone”. On the internet everyone is patronised with a toytown landscape and a candy bevelled gloss on everything. Now this is a ‘word’, you can make this WORD ‘BIGGER’ if you like.
For everyone currently effervescing with rage at the thought of an internet inaccessible to visually impaired people, THAT’S NOT WHAT THIS IS ABOUT. Indeed there must be a suitable and particular way for the visually impaired to enjoy and access the internet but we must remember (see fear 2) that the internet is more than just seeing or reading information, it is where we play out our cultural lives now, and if we whitewash the whole landscape with a uniformity of design then we reduce the whole to a basic incapable of supporting the myriad of works and culture that should exist online. Fonts should be released from the tyranny of the rules, at least on the weekends.
4 - FEAR OF design robots.
There exists in the world companies that offer services that analyse the colour contrast between text and it’s background, they do this mathematically in order to say whether that particular colour combination is in fact legible enough. Hey up, isn’t that my job? The human designer, designing for other humans. Making the decision what to make legible and what not, admittedly I have made a lot of text illegible in my time, mainly because it wasn’t very good, and it was definitely in everyone’s best interest.
Anyhow who these companies actually are is vague, how they have harnessed this power is basically by claiming it and offering it to nervous clients. Much like feudal land owners and credit reference agencies they only exist because they say so. For me they are shadowy opportunists ready to bamboozle the gullible with some stats and facts and the obvious superiority of an algorhythm over the human mind.
Love of INSTINCT
Don’t fight it feel it.
More platitudes to come folks.
Over and out.